Our clinic is following PPE precautions & maintaining social distancing

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What is a Telehealth Visit?

It is a virtual visit that allows the patient and physician to interact without having to come into the clinic or hospital. TeleVisits are helpful for minor concerns, consultations, follow-ups, and conditions such as COVID 19. You can access your visit from anywhere during our clinic hours. However, in case of an emergency, please call 911 or go to the nearest hospital.

For scheduling a Telehealth Visit please call us directly at 972-572-1600 during our clinic hours and our staff would be happy to assist you!

Working HoursMon to Fri - 9:00 AM to 5:00 PM
Note: Please dress appropriately as you would for a regular clinic visit. If this is not followed, the session will be terminated and you will still be charged for the session.

How to set it up?

Download our Telehealth Picture User Guide PDF to help you access the Telehealth Link

Will my information be confidential?

Yes! All Telehealth visits are managed through a secured web link provided to you before your visit begins. The information shared will be between the patient and the healthcare team.

Before you begin

What devices & browsers can you use?

  • Devices → Computers (laptops or desktops), Tablets, Mobile Devices
  • Browsers → Chrome, Firefox, Safari, Internet Explorer (versions 8 or greater)

General device tips:

  • Make sure your device is sufficiently charged
  • Close unnecessary tabs or programs that might be open to improve speed
  • Check internet connectivity and the signal quality on your device
  • Check video & sound accessibility on your device

How can I ensure a better audio quality?

  • Make sure the audio settings on your device are active and working properly
  • Use a quiet space to talk
  • Use any type of headphones or earbuds with a microphone piece

How can I ensure a better video quality?

  • Make sure the video settings on your device are active and working properly
  • Choose an area with proper lighting
  • Check the position of the camera on your device
Existing patients can schedule online by logging into the Patient Portal: